Índices de Impacto

ANEP (2014) A
CIRC (2016) B
Scholar Metrics h5/Med h5 (2016) 14/19
Mediana H (2010-2014 EC3) 13
Capes Qualis (2015) B1-B2
In-Recs (2011) 0.211
COPERNICUS (2015) ICV 81.22
Incluida en DICE 
Incluida en ERIPHPLUS 
Incluida en Web of Science (Emerging Sources Citation Index) 
Sello FECYT Calidad de Revistas Científicas Españolas (2014) 

Ver Índices

Artículo Año: 2013 Vol.: 11 Núm.: 4 Págs.: 583-595 Idioma: Inglés

Turnover in the hospitality industry: can reciprocity solve the problem?

Autor: Guglielmo Faldetta, Vincenzo Fasone, Carmelo Provenzano
Descargar: application/pdf PS0413_06.pdf

Turnover is one of the major problems for the hospitality industry, with many negative impacts
on the organizations. Human resources management practices, in particular organizational commitment and job satisfaction, are often indicated as possible instruments to make turnover rates lower. Reciprocity could be a powerful instrument of governance of the employment relationship. When employees perceive their employers’ sincere commitment to them exceeding their expectations, the employees will be more likely to demonstrate stronger commitment to their organizations. The main aim of this theoretical article is to show how reciprocity can strengthen the employment relationship, so increasing job satisfaction and commitment, and so contributing to decrease turnover rates.

ISSN: 1695-7121
Título en inglés: Turnover in the hospitality industry: can reciprocity solve the problem?

PASOS En

logo ICCPS blanco

LOGO ISMAI UNIV blanco 03 200x76

logo revista pasos blanco transparente

Creative Commons License
PASOS. Revista de Turismo y Patrimonio Cultural by PASOS, RTPC is licensed under a Creative Commons Reconocimiento-No comercial-Sin obras derivadas 3.0;a License.

Permissions beyond the scope of this license may be available at info@pasosonline.org

Datos de Contacto

Revista PASOS
Apartado de Correos 33
38360 El Sauzal
Santa Cruz de Tenerife
Islas Canarias
España
mail: info@pasosonline.org
Telf.: +34 922 317966